Picture and text verbatim from Facebook group At the Controls. (Just think about the equivalent in software support.)
The Lawrence Livermore National lab resident supercomputer field engineer (Mr Contento) had this toolbox for when the [CDC] 7600 broke down, which was about once a day, sometimes more! Items included:
* bag of 6 metal open rectangles with alligator clip on each end.
* yellow plastic ruler
* bag of small tools: screwdriver, picks, probes, brush, file
* 2 boxes of small blue tubes with a piece of metal in the middle
* hand drill
* a bag with a lock and two metal objects
* Wire wrap wires - some blue and some white.
* a bag containing a connector with twisted pairs of wire wrap wires connected and more white and blue wire wrap wires
* two cooling pipe connectors
* a bag of metal rods, some with plastic tube attached at one end, and flat metal rectangles. A label on one rode says "Do not use" The label on another says "153-7600 PIN STRAIGHTNER"
* a bag with
smaller bag with 10 wire crimp connectors
a round box labeled 01530400
a small tube labeled "Bendix Besley H. S. Steel Drills"and various numbers
a small plastic box labeled ""Razor Blades 6" containing 4 razor blades
a small plastic box labeled "5-1-78. solder sleves, large, 15"
a small plastic box labeled "100 Pins, 113-8100"
a small plastic box labeled "9-3-81, 7, DRILL CONECTOR REPAIR, 200-6700
* a bag containing
two drill bit chucks
third drill bit chuck in a plastic bag labeled 0152-7100"
the upper part of a drill bit chuck
two boxes of drill bits. One has a label "Cle-Forge High Speed, Straight Shank Drills, Set No. 420-88, 2301-8111, Size 61 thru 80"
* a bag containing
a bag of 6 connectors labeled "201-2100, 6"
6 loose connectors
a small bag of brass shims labeled "SHIMS, 25 X 375"
a bag of brass shims labeled "152-2800, 24"
a bag labeled "Buzzer Tipis"
a bag of 4 connectors labeled "152-1700, 3"
* a bag of three test probes. One is labeled "0219-9200, CONTINUITY"